Shipping & Returns

Shipping & Returns

Shipping Policy

Edward Beiner Eyes Forward offers complementary ground shipping via UPS on all online orders made within the contiguous 48 U.S. states. Orders will ship out within 24 business hours from the order date and should arrive within 2-7 business days.

Please note, your order may take up to 1 business day to process. Overnight shipping is available open request. Email eyewearspecialist@edwardbeiner.com for shipping quote and time frame.

All shipments are inspected and hand packed with their original case and accessories by an Edward Beiner Eyewear Specialist.

International Shipping

Edward Beiner Eyes Forward has partnered with GlobalShopEx, a trusted shipping and logistics company, to fulfill all international orders. By choosing the “international checkout” option, items will automatically be transferred to the GlobalShopEx cart. You may pay with International credit cards, PayPal, Money Gram, Bank wire transfers, Alipay or JCB card. GlobalShopEx will process your payment and guarantee delivery- prices and times vary upon destination. They also provide international customer support in multiple languages with local, country specific phone numbers.

Once your order is completed, all inquiries should be directed to GlobalShopEx at customerservice@globalshopex.com or call +1-786-314-7144. Please CC eyewearspecialist@edwardbeiner.com on any email correspondence so we can make sure your order arrives as promised.

Exchange & Return

You may exchange or return your online order within 14 days of receipt. Refunds will be issued in the original form of payment. Final sale items cannot be returned or exchanged, and will be clearly noted on the product detail page. Gift Cards are non-refundable.

Items must be returned in its new, unworn, and unaltered condition. Please email eyewearspecialist@edwardbeiner.com for a return authorization number. We will then email a return shipping label for you to send the package, free of charge. Please include all original cases and accessories.

Stay Eyes Forward and keep the Edward Beiner cleaning cloths for your eyewear collection.